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"My BMW was serviced few times at my request, I am happy customer, I can testify that the service and price was better than Beverly Hills Dealer."
I spoke with Ronny and I told him I had a dilemma, I was a little apprehensive but all I needed was an oil change. He was extremely cordial about my comments on the Yelp reviews, which he was aware of. He was more than helpful. He gave me an estimate and told me it would take three hours. I was not too pleased about having to hang around there for three hours, especially because they didn't seem to be too busy, but I did it. I was patient, waited out, and I watched them work on my car.
They are very meticulous, very thorough, did a complete check. They lubed the chassis, changed the oil, replaced the oil filter, cleaned the entire engine compartment, took the tires off and checked the breaks. There was a piece of plastic that was kind of hanging down from the car and they tied that back up with a plastic tie, which they did not have to do, but they did.
The mechanic showed me some things but didn't try to hard sell me on anything, which was appreciated. He explained that there were additional services that would have to be completed, probably within a year. After they completed the oil change, they washed the car and vacuumed it out. I expect that kind of service from a dealership, certainly not a small shop.
The price at the end of the day was exactly what I was quoted. The entire experience was favorable. I got what I went there for, for he price I was quoted. I could have easily gone to a Jiffy Lube for an oil change that would have taken 20 minutes, but these guys are certified BMW mini mechanics. I know Ronny has the certification and Ronny's people are generally well trained. I just went to these guys because they have the stuff to do the job and they know how to do it."
"Great place for Mercedes repair and service,they do a good job."
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